HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which might be crucial to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and progress. On this put up, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he reveals up as his genuine self, and his love for languages.
Up to now I labored for a grassroots group that related Californians to inexpensive well being care. When I discovered the job at HealthSherpa, it was a possibility to return to working with the Inexpensive Care Act (ACA) and serving to folks make higher choices about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present client assist – solely this time, in a nationwide setting.
I come from a predominantly Latino neighborhood; plenty of of us locally don’t communicate English or have entry to assets concerning the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my associate & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. Once I discuss to folks right here who’re excited about studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely excited about desirous to know extra about me and my life. It’s this sort of tradition that has made me really feel extra comfy right here than I’ve in another job.
I’m arising on three years at HealthSherpa and we’re about to enter what can be my third Open Enrollment Interval (OEP). I’ve executed a whole lot of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers work out what information they want so as to excel of their work.
General, I’m most pleased with having helped develop a powerful information base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve executed right here – it’s eye-opening, in a great way. It makes me assume, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it might probably really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly suggest you embrace the unknown. You may need a baseline thought of what the ACA is, however as you dive deeper, there’ll all the time be some ingredient of the ACA that you just’ll encounter, and also you gained’t acknowledge or perceive it straight away. These are alternatives to be taught one thing new, and your staff will assist you to determine it out. It’s crucial to assist one another in our work, in order that we are able to additional deepen our information base.
I really like training languages and translating for people in several methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language abilities. For me, studying languages is about attending to know folks and their environments. It’s a talent, but it surely’s additionally a technique to be taught extra concerning the world.
I’m bilingual in Spanish and English and in addition discovered Japanese as a baby. Later in life, I studied French and German as nicely. I really feel like I can’t fairly name myself a polyglot, however at house there are phrases, phrases, and complete sentences in Japanese or Spanish though we primarily communicate English- it’s a little bit of a whirlwind.
